The motorcycle shipping industry, like many others, is not immune to scams. According to the Federal Trade Commission (FTC), there were 162,040 auto-related complaints reported in 2022. Whether you’re buying a motorcycle from another state or relocating across the country, protecting yourself from fraud is more important than ever. In this comprehensive guide by BAH Logistics, you’ll learn how to spot early warning signs and avoid the most common motorcycle shipping scams.
Why is It Important to Stay Informed Before Booking?
Moto shipping scammers often use legitimate-sounding names to deceive consumers. They may provide fake shipping quotes or demand upfront payments for services they never intend to deliver. Staying informed and working with trusted vehicle shipping companies like BAH Logistics is your best defense against these scams.
Common Motorcycle Shipping Scams
It can be difficult to distinguish between legitimate and fraudulent services. Scammers often target unsuspecting motorcycle owners using various tactics.
Here are some of the most common types of motorcycle shipping scams:
Fake Transport Companies
Scammers often represent themselves as transport companies but lack a professional presence. These fake companies typically don’t have a website, a proven history, or contact information. Their Analysis may be nonexistent or negative. A reputable auto shipping company will have a physical office, a verifiable street address, a reliable phone number, and email contact details.
Bait-and-Switch Pricing
A bait-and-switch scam occurs when a fraudster offers you a low initial quote for motorcycle shipping. Everything seems fine until they pick up your motorcycle, and then they surprise you with inflated last-minute fees. Sometimes, they may even hold your bike until you pay these made-up charges.
Phantom Pickup
In phantom shipment scams, fraudulent companies pick up your bike, take payment upfront, and then disappear. They often provide fake phone numbers and addresses. A lack of a legitimate motor carrier number from the FMCSA is a clear warning sign that you’re dealing with a scam.
Identity Theft or Data Harvesting
Some fraudulent companies create websites solely to steal your personal and payment information.
These sites may look legitimate at first, but their real goal is to harvest your sensitive data. Always verify you’re using trusted, secure websites before sharing any personal or financial details.
Red Flags to Watch Out For
While some shipping companies operate ethically, others should be avoided. Common red flags of unreliable companies include:
- No physical address or DOT/MC number is listed. If the company lacks a physical address, visit the FMCSA Company Snapshot Database and enter the company’s DOT or MC number. If there’s no listing, it’s a red flag.
- No customer Analysis or only generic testimonials. A reputable company should have detailed Analysis from customers. If the testimonials are too generic, avoid the company.
- Poor-quality website or suspicious contact info. A low-quality website with minimal information is a sign of an untrustworthy company. Make sure the contact info includes a phone number, email, and physical address.
- Requests for payment via Zelle, CashApp, or cryptocurrency. Scammers often request payments through cash apps like Zelle, CashApp, or cryptocurrency. Keep your money safe by using more secure payment methods.
- Pressure tactics to book “immediately”. If you notice high-pressure sales tactics, it may be an attempt to rush you into a decision. Don’t let anyone pressure you; take your time to make an informed choice.
How to Verify a Legit Motorcycle Shipping Company?
Here are some ways to verify that you’re choosing a legitimate and trustworthy motorcycle transport partner:
- Check FMCSA registration. Make sure the company is registered with the Federal Motor Carrier Safety Administration (FMCSA). Look for a valid USDOT or MC number.
- Look for consistent branding. A legitimate business should have consistent branding across its website, Google My Business (GMB) listing, and social media profiles. Check for accurate company information, up-to-date photos, clear contact details, and activity.
- Read Analysis. Online Analysis on platforms such as Trustpilot, the Better Business Bureau (BBB), and Google Analytics can provide valuable insight into a company’s reliability and service quality. Pay attention to both the overall ratings and customer experiences related to motorcycle shipping.
- Use verified payment methods. Avoid companies that demand untraceable payment methods. Legitimate companies offer secure payment options, such as credit cards or PayPal.
- Ask direct questions. Contact the company directly with any questions you may have. Ask about their insurance coverage, the terms of their shipping contract, and the details of the transportation process. A reliable company like BAH Logistics will be transparent and willing to answer all your questions related to the motorcycle shipping service.
5 Tips to Protect Yourself Against Shipping Fraud
Use the following tips to protect yourself from becoming a victim:
- Never pay in full upfront. A reputable and safe company will only ask for a deposit once a carrier has been assigned. Never pay the full amount until your motorcycle has been delivered to its final destination.
- Use written contracts. Always request a written contract that outlines all the terms and conditions of the transport service. This documentation will protect you in case of any disputes or issues.
- Take photos of your motorcycle before shipping. Thoroughly inspect your motorcycle and take clear photos from multiple angles before it’s picked up. These can serve as evidence if you need to file a damage claim.
- Save all communication. Keep records of all emails, messages, phone calls, and financial transactions. This documentation can be very helpful if you need to prove what was agreed upon.
- Choose enclosed shipping if you’re extra cautious. Enclosed trailers offer greater protection than open transport, shielding your motorcycle from weather and road debris. If you’re concerned about safety, enclosed shipping is worth the investment.
Sum Up
Identifying motorcycle shipping scams takes some effort and attention to detail. However, by following the tips BAH Logistics outlined in this blog, you can reduce the risk of having a negative experience with a transport company. Always choose reliable shipping providers, and have peace of mind knowing your motorcycle is in good hands.
